Pre-sales: We will accurately meet customer needs. The professional technical and sales team formed by our company will have a deep understanding of customers' specific needs in the application scenarios of automotive connector seals. With rich experience, our team can provide accurate product selection suggestions for the technical parameters of the waterproof performance of automotive electrical circuits. For complex working conditions or innovative design needs, the company supports customized development, from rubber material formula design to mold development, and communicates closely with customers throughout the process to ensure that the product solution fits the actual application scenario, helping customers to efficiently complete project planning and develop detailed solutions.
In-sales: Efficient production guarantee, transparent service follow-up Entering the cooperation stage, the company relies on an intelligent production management system to monitor the production progress in real time to ensure efficient delivery of orders. From raw material procurement to finished product delivery, each link strictly follows the IATF 16949 quality management system standard, and controls product quality through multiple quality inspection processes. At the same time, provide customers with real-time query services for order progress, regularly synchronize production, quality inspection, logistics and other information, so that customers can keep abreast of product dynamics at any time.
After-sales: Professional technical support, worry-free quality tracking After-sales links, equipped with a professional technical team, quickly respond to customers' technical consultation, installation guidance and problem feedback. For any problems that arise during product use, the after-sales team promises to provide solutions within 24 hours and provide on-site technical support when necessary. At the same time, the company has established a complete product quality traceability system, regularly visits customers, collects product feedback, and continuously optimizes product performance and service quality. With timely, professional, and thoughtful after-sales service, the company's customer repurchase rate has exceeded 90% for three consecutive years, winning wide acclaim in the industry.
